Privacy Policy
Last updated: October 2025
Who We Are
Gold Coast Engraving (“we”, “our”, “us”) operates the website https://goldcoastengraving.com.au.
We are an Australian business providing engraving and personalisation services.
Our contact email is: info@goldcoastengraving.com.au
Our business operates in Queensland, Australia.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so you don’t have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, a temporary cookie will determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
When you log in, several cookies will save your login information and display preferences. Login cookies last two days; screen-options cookies last one year. If you select “Remember Me”, your login persists for two weeks. When you log out, login cookies are removed.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie includes no personal data and simply records the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
Those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We may also use third-party services such as analytics, payment processors, and spam-detection systems. These providers are bound by confidentiality and data-protection obligations consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we store the personal information they provide in their profile. Users can see, edit, or delete their personal information at any time (except their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you may request an exported file of the personal data we hold about you — including any data you have provided.
You can also request that we erase any personal data we hold about you, except for data we must keep for administrative, legal, or security reasons.
To exercise these rights, contact us at info@goldcoastengraving.com.au.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam-detection service.
Some data (for example, analytics or email communications) may be processed by third-party providers outside Australia. In such cases, we take reasonable steps to ensure that those providers comply with Australian privacy standards or equivalent safeguards.
Data Security
We use SSL encryption, secure hosting, and restricted access to protect personal information from unauthorised access, alteration, or disclosure. While we take all reasonable measures, no data transmission over the Internet can be guaranteed 100% secure.
Contact Information
If you have privacy concerns or would like to make a complaint under the Australian Privacy Principles, please contact:
Gold Coast Engraving
Email: info@goldcoastengraving.com.au
Location: Gold Coast, Queensland 4218, Australia
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.